About SP Services

Bastion House Hortonwood Telford Shropshire TF1

Company History

On the 1st June 1989, Steve Bray established SP Services in Wandsworth, South London. The evolution of the company in the first 18 months far exceeded expectations and quickly outgrew the original premises. It was decided that a move to a more central location was necessary to encompass service to all of the valued customers in both the North and South of England, hence the relocation to Telford, 35 miles west of Birmingham in the heart of the UK.

Over the past 30 years we have continued with our business expansion and just before Christmas 1997, we moved into larger premises on Hortonwood, Telford.

In April 2013 SP moved again to a new building in Telford, Bastion House. Bastion was completely refitted specifically to meet the growing needs of SP Services’ UK based operations. The warehouse at Bastion House is several times the size of SP’s old premises, allowing the company to keep significantly more products in stock in greater numbers.

Bastion House also has a fully stocked shop and showroom. Customers are always welcome to come in and browse, shop, and have a complimentary coffee.

On the 1st October 2019 SP Services became part of the DCC Vital group of companies.

Steve Bray, Founder & Director

Steve Bray developed a long-standing interest in First Aid and Immediate Care. With previous experience, both in the NHS and the leisure industry, he realised the need for the right training and the provision of the right equipment was essential.

Steve is currently an associate member of BASICS (British Association of Immediate Care), a Founder Member of The Faculty of Pre-Hospital Care in The Royal College of Surgeons of Edinburgh, the British Association of EMT's and an Associate Member of the British Paramedic Association - College of Paramedics. He is also a past chairman of the First Aid Distributors section of the BHTA - British Healthcare Trade Association and a founder member of the EMS section. In April 2005 Steve was also made an Honorary Member of the ASI - the Ambulance Service Institute.

Steve is still actively involved in SP Services and is working with DCC Vital ensuring that it's still "business as usual."

Simon Leggett, Managing Director

Simon Leggett has joined the SP team in March 2018 as the company's new Managing Director.

Prior to joining SP Services, Simon has held senior management positions with companies such as OCS Group, The Consortium, Staples, Office Depot; all very well known and successful companies.

Steve says "I'm very excited that Simon has chosen to take over the helm at SP and I'm looking forward to working with him to take SP to the next level."

Simon says "Having spent my entire career in Sales and Marketing, I have extensive experience in all areas of business with a proven ability to manage multiple departments and teams, along with a strong commitment to customers, building relationships and growing already successful businesses even further.

Jane Wilson, Operations Director

Jane has been with SP Services since April 2002 and will soon be celebrating 17 years. Jane has been instrumental in the people recruitment, training and development in that time. As part of her role, Jane has developed our 'Apprenticeship Scheme' and in the past 4 years, has trained and recruited 30% of all staff via the 'Apprenticeship Programme' in Customer Services, Business Development, Accounts, Purchasing, IT and Warehousing / Distribution. Jane's people skills, customer knowledge and attention to detail have been the cornerstone of the growth achieved over the past 17 years by SP Services.

The Staff

The company currently employs 38 staff on a full time and part time basis to ensure that all orders are speedily and efficiently processed. We pride ourselves in our reputation for a fast and efficient service. For example, for a small surcharge, if required, a customer can phone before 5pm and we can have it delivered to them by 10:30am the following day. Same day deliveries can also be arranged for most parts of the UK, Ireland and Western Europe. Please phone our Customer Services Team to discuss your urgent sameday requirements.

The Suppliers

SP Services have always intended to supply only high quality products from the smallest packet of plasters to the latest in automatic defibrillators. We have successfully done so for the last fourteen years and will continue to do so in the future. Top quality British companies supply the majority of our plasters, dressings and other consumables and are licensed and approved by the Department of Health. Weekly deliveries are received from most suppliers and we hold on average, about £2,000,000 of stock at any one time, enabling us to provide an immediate and uninterrupted supply to our customers.

Service and Customer Care

The staff at SP Services strives to offer the highest level of service to all our customers and are always pleased to discuss individual needs and specific requirements. They are always happy to offer advice on any first aid related equipment when needed. Most members of staff have either a medical or Pre hospital care background or are trained in the use of the equipment by our in house trained paramedic. We have an extensive library of literature and information and we are happy to assist you with any problems or queries.

Our Clients

We supply to the majority of the Statutory NHS Ambulance Services, Police Forces, Fire Services in the UK and to many of Her Majesties Prisons around the country. The UK Military has also become a regular customer with many SP products now having their own NATO Stock Number (NSN).

We are proud to announce that amongst our account holders, the following Companies and Organisations are amongst our satisfied customers:

Arsenal Football Club Leidos Europe (MOD Prime Contractor)
Aston Villa Football Club London Borough of Islington
Ambulance Service NHS Trust London Organising Committee of the Olympic and Paralympic Games (LOCOG)
B.A.S.I.C.S. Manchester United Football Club
Birmingham City Football Club North West Ambulance Service NHS Trust
Boots The Chemist Metropolitan Police (London)
Brands Hatch  MOD - Ministry of Defence
British Aerospace Plc Northern Ireland Ambulance Service
British Broadcasting Services (BBC) PSNI - Police Service of Northern Ireland
British Railways Board Scottish Ambulance Service
British Red Cross Silverstone Racing Circuit
British Transport Police Smith Kline Beecham
British Steel St John Ambulance
Cadbury Schweppes Ltd Staffordshire Fire & Rescue Service
Casualty - TV Series on BBC1 St Andrews Ambulance Corp
Christies International Surrey Police
Crown Agents The Bill
Defence Research Agency Thames Television
Devon County Council The Home Office - HM Prisons Dept
Eastenders - TV Soap on BBC1 UK Border Agency
Granada Television Studios UN - United Nations
HEMS - London Air Ambulance Wembley Stadium and Arena
Highlands & Islands Airports South West Ambulance Service NHS Trust
HM Customs & Excise West Midlands NHS Ambulance Service Trust
Holby City - TV Series on BBC1 WHO - World Health Organisation
Kent Air Ambulance  

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